OT: Re: Mailing lists and Discourse
On Mon, 24 Oct 2022 03:40:41 +1030
Tim via users <users(a)lists.fedoraproject.org> wrote:
of them that I've seen just sucks. My website host uses one of
those
ticketing support systems, it seems designed to make people give up
in disgust when trying to resolve an issue. You can't email them,
you can't phone them.
I've noticed this exact trend. I think it is a management climber
wanting to cut costs to get ahead, regardless what it does to customer
service, and thus company reputation. And, unless my issue is
absolutely essential, I *do* give up in disgust. I guess that is
mission accomplished for them.