On 28 March 2010 23:38, Tim ignored_mailbox@yahoo.com.au wrote:
These days I tell people I don't use Windows any more, and haven't for years. I can't even recommend a good anti-virus program to them, or anti-malware, etc., because I don't use them, and don't need to. So I've no idea which are good. And, no, I don't want someone to tell me about which are the current good ones (I think they all suck, anyway). That line has saved me from many wasted hours.
I have a similar approach.
I tell people unless it's running Linux and probably mounted in a Rack, I don't have a clue how to fix it. This is pretty much the truth as I only boot my Windows VM occasionally to edit my Exchange filtering rules.
When pushed, I "fixed" my sister's laptop that wouldn't boot Windows (I did spend an hour trying, for which I was paid in cups of tea) by giving her a Fedora LiveCD so she could access the Internet, her email and facebook until she could get someone who "knew Windows" to reinstall it. She used the LiveCD for a week and didn't actually complain, but she did get Windows re-loaded in the end.
-- Sam