This is a new install F-16/64 recently updated. Xsane is unable to detect the HP Scanjet 5370c scanner. Reports "no devices available."
It appears to be detected as a USB device:
[bobg@box6 ~]$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 002: ID 046d:c408 Logitech, Inc. Marble Mouse (4-button) Bus 002 Device 003: ID 03f0:0701 Hewlett-Packard ScanJet 5300c/5370c
I do not usually have trouble getting this scanner working, normally just yum install xsane and it's ready to go. Not so today however and of course I needed it working half an hour ago!
Need help troubleshooting.
Thanks,
Bob
.
On 02/17/2012 03:28 PM, Bob Goodwin wrote:
This is a new install F-16/64 recently updated. Xsane is unable to detect the HP Scanjet 5370c scanner. Reports "no devices available."
It appears to be detected as a USB device:
[bobg@box6 ~]$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 002: ID 046d:c408 Logitech, Inc. Marble Mouse (4-button) Bus 002 Device 003: ID 03f0:0701 Hewlett-Packard ScanJet5300c/5370c
I do not usually have trouble getting this scanner working, normally just yum install xsane and it's ready to go. Not so today however and of course I needed it working half an hour ago!
Need help troubleshooting.
Thanks,
Bob
I would check for other sane packages - some have device drivers. Install them all to be sure
On Fri, Feb 17, 2012 at 06:28:27PM -0500, Bob Goodwin wrote:
This is a new install F-16/64 recently updated. Xsane is unable to detect the HP Scanjet 5370c scanner. Reports "no devices available." It appears to be detected as a USB device: [bobg@box6 ~]$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 002: ID 046d:c408 Logitech, Inc. Marble Mouse (4-button) Bus 002 Device 003: ID 03f0:0701 Hewlett-Packard ScanJet 5300c/5370c I do not usually have trouble getting this scanner working, normally just yum install xsane and it's ready to go. Not so today however and of course I needed it working half an hour ago! Need help troubleshooting. Thanks, Bob
See if xsane works when started as root from the cli. If so, you can change the permissions for dev/bus/usb/002/002 to make it visible to xsane. HTH.
Terry
On 17/02/12 18:55, Konstantin Svist wrote:
On 02/17/2012 03:28 PM, Bob Goodwin wrote:
This is a new install F-16/64 recently updated. Xsane is unable to detect the HP Scanjet 5370c scanner. Reports "no devices available."
It appears to be detected as a USB device:
[bobg@box6 ~]$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 002: ID 046d:c408 Logitech, Inc. Marble Mouse (4-button) Bus 002 Device 003: ID 03f0:0701 Hewlett-Packard ScanJet5300c/5370c
I do not usually have trouble getting this scanner working, normally just yum install xsane and it's ready to go. Not so today however and of course I needed it working half an hour ago!
Need help troubleshooting.
Thanks,
Bob
I would check for other sane packages - some have device drivers. Install them all to be sure
Ok, I've installed all I can find under xsane and scanner drivers in yumex and still get "no device available" on both F-16/64 computers. I installed xsane on the second computer just to be sure it's not peculiar to this one.
And I tried running as root, it produces a warning not to, doing it anyway yields the same result, no device available
I suppose the scanner could have failed but it was working not long ago with F-15.
Am I the only one unable to run an HP scanner on Fedora-16? My installs are from a live USB/xfce version but I have been doing it that way for some time without any problems.
Bob
On Feb 17, 2012 4:28 PM, "Bob Goodwin" bobgoodwin@wildblue.net wrote:
This is a new install F-16/64 recently updated. Xsane is unable to detect the HP Scanjet 5370c scanner. Reports "no devices available."
It appears to be detected as a USB device:
[bobg@box6 ~]$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 002: ID 046d:c408 Logitech, Inc. Marble Mouse (4-button) Bus 002 Device 003: ID 03f0:0701 Hewlett-Packard ScanJet 5300c/5370cI do not usually have trouble getting this scanner working, normally just yum install xsane and it's ready to go. Not so today however and of course I needed it working half an hour ago!
Need help troubleshooting.
Try installing the 'hplip' and 'hplip-gui' packages, then run the `hp-setup` utility.
I recently set up an HP combination scanner/printer, and while CUPS picked up the printer the second I plugged it in, the scanner needed that to work.
HTH. -T.C.
On 2/17/2012 7:18 PM, T.C. Hollingsworth wrote:
Try installing the 'hplip' and 'hplip-gui' packages, then run the `hp-setup` utility.
I recently set up an HP combination scanner/printer, and while CUPS picked up the printer the second I plugged it in, the scanner needed that to work.
HTH. -T.C.
T.C:
I had a similar issue in which the printer was picked up by CUPS and I can print without problem, but I am not able to scan. I do know that I had an old scanner working without problem.
I saw this email and went "worth a shot". Yum installed your suggestion, ran hp-setup, and it can't see any printer. If I go under admin->printer, it shows there and things are still working.
Testing on my F14 before migrating to F16. Maybe its an EOL issue?
I wanted to ask if I am missing anything obvious before I go down that path (as it involves walking up and down stairs as the F16 is on one floor and the printer on another).
Its an HP 7510 connected wireless into my Linksys router as DHCP. My F14 and XP box are static IPs connected into same router. Initial setup done on XP and everything working there. Nothing worked on F14 until I installed system-config-printer cups hpijs, and then printing worked after a simple set-up. Scanning did not.
If it makes any difference, the Linksys is wired into the Verizon router which is the connect to outside world ... so all connectivity is under my control and I don't have to muck with Verizon's hardware/software.
Another reason to avoid doing F16 is that it is a static IP connected into a different router which is attached to a WAP which is wireless into the main router which the printer, XP, and FC14. Just one more "extra thing" that I'd rather tackle once the simplier setup is working.
When I run hp-setup, it doesn't see any printer/device no matter which of the four options I pick
Thanks in advance, Paul
On 2/17/2012 7:48 PM, Paul Allen Newell wrote:
On 2/17/2012 7:18 PM, T.C. Hollingsworth wrote:
Try installing the 'hplip' and 'hplip-gui' packages, then run the `hp-setup` utility.
I recently set up an HP combination scanner/printer, and while CUPS picked up the printer the second I plugged it in, the scanner needed that to work.
HTH. -T.C.
T.C:
I had a similar issue in which the printer was picked up by CUPS and I can print without problem, but I am not able to scan. I do know that I had an old scanner working without problem.
I saw this email and went "worth a shot". Yum installed your suggestion, ran hp-setup, and it can't see any printer. If I go under admin->printer, it shows there and things are still working.
Testing on my F14 before migrating to F16. Maybe its an EOL issue?
I wanted to ask if I am missing anything obvious before I go down that path (as it involves walking up and down stairs as the F16 is on one floor and the printer on another).
Its an HP 7510 connected wireless into my Linksys router as DHCP. My F14 and XP box are static IPs connected into same router. Initial setup done on XP and everything working there. Nothing worked on F14 until I installed system-config-printer cups hpijs, and then printing worked after a simple set-up. Scanning did not.
If it makes any difference, the Linksys is wired into the Verizon router which is the connect to outside world ... so all connectivity is under my control and I don't have to muck with Verizon's hardware/software.
Another reason to avoid doing F16 is that it is a static IP connected into a different router which is attached to a WAP which is wireless into the main router which the printer, XP, and FC14. Just one more "extra thing" that I'd rather tackle once the simplier setup is working.
When I run hp-setup, it doesn't see any printer/device no matter which of the four options I pick
Thanks in advance, Paul
Added note: I did check HP release notes for 3.11.10 whch yum installed on F14 and in that release they added HP 7510. Did not spot anything in later releases which looked like an issue (as in "something ain't right with 7510"
On 17/02/12 22:18, T.C. Hollingsworth wrote:
On Feb 17, 2012 4:28 PM, "Bob Goodwin" bobgoodwin@wildblue.net wrote:
This is a new install F-16/64 recently updated. Xsane is unable to detect the HP Scanjet 5370c scanner. Reports "no devices available."
It appears to be detected as a USB device:
[bobg@box6 ~]$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 002: ID 046d:c408 Logitech, Inc. Marble Mouse (4-button) Bus 002 Device 003: ID 03f0:0701 Hewlett-Packard ScanJet5300c/5370c
I do not usually have trouble getting this scanner working, normally just yum install xsane and it's ready to go. Not so today however and of course I needed it working half an hour ago!
Need help troubleshooting.
Try installing the 'hplip' and 'hplip-gui' packages, then run the `hp-setup` utility.
I recently set up an HP combination scanner/printer, and while CUPS picked up the printer the second I plugged it in, the scanner needed that to work.
HTH. -T.C.
Did that before posting my message. hp-setup finds the HP-6840 on my LAN when I give it the address, not before, but can not find anything on the USB, reports "no device found," not even when I give it the ID "03f0:0701."
I'm beginning to suspect the scanner has died.
I have posted on the Sane mailing list this morning. Perhaps it could be a missing driver problem?
Tnx,
Bob
On Sat, Feb 18, 2012 at 09:36:00AM -0500, Bob Goodwin wrote:
On 17/02/12 22:18, T.C. Hollingsworth wrote:
On Feb 17, 2012 4:28 PM, "Bob Goodwin" bobgoodwin@wildblue.net wrote:
This is a new install F-16/64 recently updated. Xsane is unable to detect the HP Scanjet 5370c scanner. Reports "no devices available."
It appears to be detected as a USB device:
[bobg@box6 ~]$ lsusb Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub Bus 002 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 005 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub Bus 002 Device 002: ID 046d:c408 Logitech, Inc. Marble Mouse (4-button) Bus 002 Device 003: ID 03f0:0701 Hewlett-Packard ScanJet5300c/5370c
I do not usually have trouble getting this scanner working, normally just yum install xsane and it's ready to go. Not so today however and of course I needed it working half an hour ago!
Need help troubleshooting.
Try installing the 'hplip' and 'hplip-gui' packages, then run the `hp-setup` utility.
I recently set up an HP combination scanner/printer, and while CUPS picked up the printer the second I plugged it in, the scanner needed that to work.
HTH. -T.C.
Did that before posting my message. hp-setup finds the HP-6840 on my LAN when I give it the address, not before, but can not find anything on the USB, reports "no device found," not even when I give it the ID "03f0:0701."
Butting in late,... wondering if lsusb shows the scanner?
I'm beginning to suspect the scanner has died.
I have posted on the Sane mailing list this morning. Perhaps it could be a missing driver problem?
Tnx,
Bob
On 18/02/12 12:24, fred smith wrote:
On Sat, Feb 18, 2012 at 09:36:00AM -0500, Bob Goodwin wrote:
On 17/02/12 22:18, T.C. Hollingsworth wrote:
Try installing the 'hplip' and 'hplip-gui' packages, then run the `hp-setup` utility.
I recently set up an HP combination scanner/printer, and while CUPS picked up the printer the second I plugged it in, the scanner needed that to work.
HTH. -T.C.
Did that before posting my message. hp-setup finds the HP-6840 on my LAN when I give it the address, not before, but can not find anything on the USB, reports "no device found," not even when I give it the ID "03f0:0701."Butting in late,... wondering if lsusb shows the scanner?
Yes it shows as:
Bus 002 Device 003: ID 03f0:0701 Hewlett-Packard ScanJet 5300c/5370c
Tnx,
Bob
On Fri, Feb 17, 2012 at 07:48:08PM -0800, Paul Allen Newell wrote:
On 2/17/2012 7:18 PM, T.C. Hollingsworth wrote:
Try installing the 'hplip' and 'hplip-gui' packages, then run the `hp-setup` utility.
I recently set up an HP combination scanner/printer, and while CUPS picked up the printer the second I plugged it in, the scanner needed that to work.
HTH. -T.C.
T.C:
I had a similar issue in which the printer was picked up by CUPS and I can print without problem, but I am not able to scan. I do know that I had an old scanner working without problem.
I saw this email and went "worth a shot". Yum installed your suggestion, ran hp-setup, and it can't see any printer. If I go under admin->printer, it shows there and things are still working.
Testing on my F14 before migrating to F16. Maybe its an EOL issue?
I wanted to ask if I am missing anything obvious before I go down that path (as it involves walking up and down stairs as the F16 is on one floor and the printer on another).
Its an HP 7510 connected wireless into my Linksys router as DHCP. My F14 and XP box are static IPs connected into same router. Initial setup done on XP and everything working there. Nothing worked on F14 until I installed system-config-printer cups hpijs, and then printing worked after a simple set-up. Scanning did not.
If it makes any difference, the Linksys is wired into the Verizon router which is the connect to outside world ... so all connectivity is under my control and I don't have to muck with Verizon's hardware/software.
Another reason to avoid doing F16 is that it is a static IP connected into a different router which is attached to a WAP which is wireless into the main router which the printer, XP, and FC14. Just one more "extra thing" that I'd rather tackle once the simplier setup is working.
When I run hp-setup, it doesn't see any printer/device no matter which of the four options I pick
Thanks in advance, Paul
Have you run the command from the cli, and has it spit anything interesting back?
Terry
On 2/18/2012 6:43 PM, ny6p01@gmail.com wrote:
On Fri, Feb 17, 2012 at 07:48:08PM -0800, Paul Allen Newell wrote:
On 2/17/2012 7:18 PM, T.C. Hollingsworth wrote:
Try installing the 'hplip' and 'hplip-gui' packages, then run the `hp-setup` utility.
I recently set up an HP combination scanner/printer, and while CUPS picked up the printer the second I plugged it in, the scanner needed that to work.
HTH. -T.C.
T.C:
I had a similar issue in which the printer was picked up by CUPS and I can print without problem, but I am not able to scan. I do know that I had an old scanner working without problem.
I saw this email and went "worth a shot". Yum installed your suggestion, ran hp-setup, and it can't see any printer. If I go under admin->printer, it shows there and things are still working.
Testing on my F14 before migrating to F16. Maybe its an EOL issue?
I wanted to ask if I am missing anything obvious before I go down that path (as it involves walking up and down stairs as the F16 is on one floor and the printer on another).
Its an HP 7510 connected wireless into my Linksys router as DHCP. My F14 and XP box are static IPs connected into same router. Initial setup done on XP and everything working there. Nothing worked on F14 until I installed system-config-printer cups hpijs, and then printing worked after a simple set-up. Scanning did not.
If it makes any difference, the Linksys is wired into the Verizon router which is the connect to outside world ... so all connectivity is under my control and I don't have to muck with Verizon's hardware/software.
Another reason to avoid doing F16 is that it is a static IP connected into a different router which is attached to a WAP which is wireless into the main router which the printer, XP, and FC14. Just one more "extra thing" that I'd rather tackle once the simplier setup is working.
When I run hp-setup, it doesn't see any printer/device no matter which of the four options I pick
Thanks in advance, Paul
Have you run the command from the cli, and has it spit anything interesting back?
Terry
Terry:
Thanks for reply. I fired off the command in a terminal, it put up a gui, and I worked from there. All the output in the terminal was jsut confirmation that it could find anything.
I don't see anything for man hp-setup. I do get some info with hp-setup --help, so when I run with '-i', give a '1' for Network/Ethernet/WIreless, it comes back with the same info "error: no device selected/specified or that supports this functionality".
Your email came in during the middle of a yum update to my F16 box so I can try it (and a few other tests on things that needed fixing). Hopefully I get some new information.
For what it is worth, this is the first time I have set up a printer on Linux and the first time I've setup a wireless-to-LAN, so there is a bit of blind guiding the blind on my end
Paul
On Sat, Feb 18, 2012 at 06:51:14PM -0800, Paul Allen Newell wrote:
On 2/18/2012 6:43 PM, ny6p01@gmail.com wrote:
On Fri, Feb 17, 2012 at 07:48:08PM -0800, Paul Allen Newell wrote:
On 2/17/2012 7:18 PM, T.C. Hollingsworth wrote:
Try installing the 'hplip' and 'hplip-gui' packages, then run the `hp-setup` utility.
I recently set up an HP combination scanner/printer, and while CUPS picked up the printer the second I plugged it in, the scanner needed that to work.
HTH. -T.C.
T.C:
I had a similar issue in which the printer was picked up by CUPS and I can print without problem, but I am not able to scan. I do know that I had an old scanner working without problem.
I saw this email and went "worth a shot". Yum installed your suggestion, ran hp-setup, and it can't see any printer. If I go under admin->printer, it shows there and things are still working.
Testing on my F14 before migrating to F16. Maybe its an EOL issue?
I wanted to ask if I am missing anything obvious before I go down that path (as it involves walking up and down stairs as the F16 is on one floor and the printer on another).
Its an HP 7510 connected wireless into my Linksys router as DHCP. My F14 and XP box are static IPs connected into same router. Initial setup done on XP and everything working there. Nothing worked on F14 until I installed system-config-printer cups hpijs, and then printing worked after a simple set-up. Scanning did not.
If it makes any difference, the Linksys is wired into the Verizon router which is the connect to outside world ... so all connectivity is under my control and I don't have to muck with Verizon's hardware/software.
Another reason to avoid doing F16 is that it is a static IP connected into a different router which is attached to a WAP which is wireless into the main router which the printer, XP, and FC14. Just one more "extra thing" that I'd rather tackle once the simplier setup is working.
When I run hp-setup, it doesn't see any printer/device no matter which of the four options I pick
Thanks in advance, Paul
Have you run the command from the cli, and has it spit anything interesting back?
Terry
Terry:
Thanks for reply. I fired off the command in a terminal, it put up a gui, and I worked from there. All the output in the terminal was jsut confirmation that it could find anything.
I don't see anything for man hp-setup. I do get some info with hp-setup --help, so when I run with '-i', give a '1' for Network/Ethernet/WIreless, it comes back with the same info "error: no device selected/specified or that supports this functionality".
Your email came in during the middle of a yum update to my F16 box so I can try it (and a few other tests on things that needed fixing). Hopefully I get some new information.
For what it is worth, this is the first time I have set up a printer on Linux and the first time I've setup a wireless-to-LAN, so there is a bit of blind guiding the blind on my end
Paul
Paul, this may or may not help, but I think this site is really good as far as setting up a USB scanner with xsane. It is a Gentoo site, but I think most of it is applicable to Fedora as well. I can't help but think this problem is solvable with some simple thing. Good luck!
http://www.gentoo-wiki.info/HOWTO_Installing_USB_Scanner#Scanner_detection
Terry
On 2/18/2012 7:22 PM, ny6p01@gmail.com wrote:
Paul, this may or may not help, but I think this site is really good as far as setting up a USB scanner with xsane. It is a Gentoo site, but I think most of it is applicable to Fedora as well. I can't help but think this problem is solvable with some simple thing. Good luck!
http://www.gentoo-wiki.info/HOWTO_Installing_USB_Scanner#Scanner_detection
Terry
Terry:
Thanks for the link. I will check it out. I managed to get my F16 box current and I can't get the admin->printer to see the printer. This is using what worked on F14 -- only installed system-config-print cups hpijs.
I suspect its because of the hook-up (F16 hardwired to Linksys wrt54gl hardwired to Linksys wap54 wireless to Linksys wrt54gl whereas the F14 box is hardwired into the final wrt54gl where the printer is wirelessly beign seen as a DHCP).
I've got to pound on some parts of my system to make sure its really as I think (plus some selinux / clamav / totem tests). Let me get that done, take a look at your suggestion and get back to you.
Really appreciate your taking the time to give me some ideas. Paul
On 2/18/2012 7:53 PM, Paul Allen Newell wrote:
On 2/18/2012 7:22 PM, ny6p01@gmail.com wrote:
Paul, this may or may not help, but I think this site is really good as far as setting up a USB scanner with xsane. It is a Gentoo site, but I think most of it is applicable to Fedora as well. I can't help but think this problem is solvable with some simple thing. Good luck!
http://www.gentoo-wiki.info/HOWTO_Installing_USB_Scanner#Scanner_detection
Terry
Terry:
Thanks for the link. I will check it out. I managed to get my F16 box current and I can't get the admin->printer to see the printer. This is using what worked on F14 -- only installed system-config-print cups hpijs.
I suspect its because of the hook-up (F16 hardwired to Linksys wrt54gl hardwired to Linksys wap54 wireless to Linksys wrt54gl whereas the F14 box is hardwired into the final wrt54gl where the printer is wirelessly beign seen as a DHCP).
I've got to pound on some parts of my system to make sure its really as I think (plus some selinux / clamav / totem tests). Let me get that done, take a look at your suggestion and get back to you.
Really appreciate your taking the time to give me some ideas. Paul
Terry:
I am at least back to ground zero. Problem was that the subnetwork that the F16 machine was on made an assumption about "non-wireless" access that I had to correct. I've got it and another F14 machine on it seeing the printer and happily printing.
I am also seeing problems with the printer having made itself a DHCP into my network and I am going to correct that tomorrow by forcing it into a static ip and locking all machines to that. The assignments/findings are flakey under DHCP when some other computer might grab the address the printer had earlier.
Then I'll deal with you document and the "I can't scan issue". That being said, such is not a showstopper for me as it works clean on XP and I've got cygwin on that machine happily yakking with all the Linux boxes.
Progress! Thanks, Paul
On 2/18/2012 11:33 PM, Paul Allen Newell wrote:
On 2/18/2012 7:53 PM, Paul Allen Newell wrote:
On 2/18/2012 7:22 PM, ny6p01@gmail.com wrote:
[...]
http://www.gentoo-wiki.info/HOWTO_Installing_USB_Scanner#Scanner_detection
Terry
Terry:
Thanks for the link. I will check it out.
[...]
I've got to pound on some parts of my system to make sure its really as I think (plus some selinux / clamav / totem tests). Let me get that done, take a look at your suggestion and get back to you.
Really appreciate your taking the time to give me some ideas. Paul
Terry:
I am at least back to ground zero. Problem was that the subnetwork that the F16 machine was on made an assumption about "non-wireless" access that I had to correct. I've got it and another F14 machine on it seeing the printer and happily printing.
Okay, I've gone through the link and gotten everything on my end square for testing.
Printer is now static IP and, using "yum install system-config-print cups hpijs", I can print from any machine.
Installed hplip, hplip-gui, and xsane.
On my F14 system, I can hook up a CanoScan N1240 LIDE30 via USB and xsane works (very nicely, I might add). However, neither the F14 or F16 systems will see any printer or scanner running hp-setup or xsane. Which, in the case of the printer, is really odd as the admin->printer clearly shows the networked printer.
The new Firefox 10.0.1 on F16 almost freezes up the whole system when I try to access the scanner's ip. No such problem on F14 or XP (which are using 3.6.27). I see 10.0.2 has jsut been releases and I'll wait for it to show up via yum. Obviously, a different problem, but just makes working on this one a bit harder).
One thing I did notice was I could not find a confirm that HP 7510 was working with xsane, just a memo that it was well handled in hplip. So I figure I've got to first get hp-setup to see the 7510.
That being said, I am 100% functional for printing and, given that I only scan about 20 items a year, using the F14 or XP box is quite acceptable. Not certain if my continued effort is actually going to gain me anything except personal satisfaction.
If anyone has a HP 7510 running as networked (wireless into a router) and can run hp-setup, I'd appreciate knowing so I can see if I am missing something.
Thanks, Paul
On 02/19/2012 06:27 PM, Paul Allen Newell wrote:
That being said, I am 100% functional for printing and, given that I only scan about 20 items a year, using the F14 or XP box is quite acceptable. Not certain if my continued effort is actually going to gain me anything except personal satisfaction.
If anyone has a HP 7510 running as networked (wireless into a router) and can run hp-setup, I'd appreciate knowing so I can see if I am missing something.
Thanks, Paul
Hi,
the rpms installed on my system are:
hpijs-3.11.12-1.fc16.x86_64 hplip-3.11.12-1.fc16.x86_64 hplip-common-3.11.12-1.fc16.x86_64 hplip-gui-3.11.12-1.fc16.x86_64 hplip-libs-3.11.12-1.fc16.x86_64 libsane-hpaio-3.11.12-1.fc16.x86_64
I have a Hp c7280 to detect it with hp-setup I have:
- select Network/Ethernet/Wireless network - select Show advanced options - enable manual discovery - type the ip address of the printer
Regards,
Gabriel
On 2/19/2012 7:28 PM, Gabriel Ramirez wrote:
Hi,
the rpms installed on my system are:
hpijs-3.11.12-1.fc16.x86_64 hplip-3.11.12-1.fc16.x86_64 hplip-common-3.11.12-1.fc16.x86_64 hplip-gui-3.11.12-1.fc16.x86_64 hplip-libs-3.11.12-1.fc16.x86_64 libsane-hpaio-3.11.12-1.fc16.x86_64
I have a Hp c7280 to detect it with hp-setup I have:
- select Network/Ethernet/Wireless network
- select Show advanced options
- enable manual discovery
- type the ip address of the printer
Regards,
Gabriel
Gabriel:
You provided the necessary piece of info that I overlooked (as we would say in the States .. "Bingo!").
I had all the rpms, but what happened was I got fooled by the "system-config-print cups hpijs" setup through admin->printing in which it was able to search and find without my doing anything. I was trying the Network/Ethernet/Wireless expecting the same. I looked in the advance options for an alternative rather than thinking of using it "in addition to". As I had already realized I needed the printer to be static IP and got that done this morning, I did the "manual discovery" and it worked. I would say hp-setup found it but its more like your suggestion was "stopping looking all over, its right under your nose at this address!".
When I print something (an html, for example), I am now seeing two instances of the printer ... the one created through "system-config-print cups hpijs" and a second created to hp-setup. I am assuming that I can delete the first and that the whole "system-[...]" sequence could have been skipped in favor of hp-setup. I want to test with a bunch of different situations, plus do on both F14 and F16 (I just tested with F14 as its beside me and not downstairs ... I've gone up and down them so many times, I've gotten my manditory exercise for the day!).
The great part was that when I ran the scanner tool, xsane immediately found the HP 7510 and scans like a champ. Mind you, the HP 7510 won't scan directly to the Linux box as it only wants to acknowledge where the "official HP software is" (the XP box), but that's academic as I have no problems with do all scans as "pulls" rather than being able to "push" --- I usually pull scans from my XP rather than start the process out on the printer/scanner. I did reboots to make sure it wasn't a matter of something needing to be kicked.
Tomorrow I'll run the full set of tests.
I really really thank you (assume html bold/italic here). Though it may seem obvious to use the "manual" option, I was too deep into trying to figure out all the different things that might be happening that "obvious" was just not in my range.
My thanks also go to Terry for all his help. Everything worked per his advice once the "obvious" was painted on the side of a big barn for me to see.
Paul
On Sun, Feb 19, 2012 at 08:30:28PM -0800, Paul Allen Newell wrote:
Gabriel:
You provided the necessary piece of info that I overlooked (as we would say in the States .. "Bingo!").
I had all the rpms, but what happened was I got fooled by the "system-config-print cups hpijs" setup through admin->printing in which it was able to search and find without my doing anything. I was trying the Network/Ethernet/Wireless expecting the same. I looked in the advance options for an alternative rather than thinking of using it "in addition to". As I had already realized I needed the printer to be static IP and got that done this morning, I did the "manual discovery" and it worked. I would say hp-setup found it but its more like your suggestion was "stopping looking all over, its right under your nose at this address!".
When I print something (an html, for example), I am now seeing two instances of the printer ... the one created through "system-config-print cups hpijs" and a second created to hp-setup. I am assuming that I can delete the first and that the whole "system-[...]" sequence could have been skipped in favor of hp-setup. I want to test with a bunch of different situations, plus do on both F14 and F16 (I just tested with F14 as its beside me and not downstairs ... I've gone up and down them so many times, I've gotten my manditory exercise for the day!).
The great part was that when I ran the scanner tool, xsane immediately found the HP 7510 and scans like a champ. Mind you, the HP 7510 won't scan directly to the Linux box as it only wants to acknowledge where the "official HP software is" (the XP box), but that's academic as I have no problems with do all scans as "pulls" rather than being able to "push" --- I usually pull scans from my XP rather than start the process out on the printer/scanner. I did reboots to make sure it wasn't a matter of something needing to be kicked.
Tomorrow I'll run the full set of tests.
I really really thank you (assume html bold/italic here). Though it may seem obvious to use the "manual" option, I was too deep into trying to figure out all the different things that might be happening that "obvious" was just not in my range.
My thanks also go to Terry for all his help. Everything worked per his advice once the "obvious" was painted on the side of a big barn for me to see.
Paul, glad you figgered it out. I had a feeling it was something of this type. Like I say, 'the computer is always right, or garbage in...' ;)
Terry
On 02/19/2012 10:30 PM, Paul Allen Newell wrote:
On 2/19/2012 7:28 PM, Gabriel Ramirez wrote:
Hi,
the rpms installed on my system are:
hpijs-3.11.12-1.fc16.x86_64 hplip-3.11.12-1.fc16.x86_64 hplip-common-3.11.12-1.fc16.x86_64 hplip-gui-3.11.12-1.fc16.x86_64 hplip-libs-3.11.12-1.fc16.x86_64 libsane-hpaio-3.11.12-1.fc16.x86_64
I have a Hp c7280 to detect it with hp-setup I have:
- select Network/Ethernet/Wireless network
- select Show advanced options
- enable manual discovery
- type the ip address of the printer
Regards,
Gabriel
Gabriel:
You provided the necessary piece of info that I overlooked (as we would say in the States .. "Bingo!").
I had all the rpms, but what happened was I got fooled by the "system-config-print cups hpijs" setup through admin->printing in which it was able to search and find without my doing anything. I was trying the Network/Ethernet/Wireless expecting the same. I looked in the advance options for an alternative rather than thinking of using it "in addition to". As I had already realized I needed the printer to be static IP and got that done this morning, I did the "manual discovery" and it worked. I would say hp-setup found it but its more like your suggestion was "stopping looking all over, its right under your nose at this address!".
When I print something (an html, for example), I am now seeing two instances of the printer ... the one created through "system-config-print cups hpijs" and a second created to hp-setup. I am assuming that I can delete the first and that the whole "system-[...]" sequence could have been skipped in favor of hp-setup. I want to test with a bunch of different situations, plus do on both F14 and F16 (I just tested with F14 as its beside me and not downstairs ... I've gone up and down them so many times, I've gotten my manditory exercise for the day!).
The great part was that when I ran the scanner tool, xsane immediately found the HP 7510 and scans like a champ. Mind you, the HP 7510 won't scan directly to the Linux box as it only wants to acknowledge where the "official HP software is" (the XP box), but that's academic as I have no problems with do all scans as "pulls" rather than being able to "push" --- I usually pull scans from my XP rather than start the process out on the printer/scanner. I did reboots to make sure it wasn't a matter of something needing to be kicked.
Tomorrow I'll run the full set of tests.
I really really thank you (assume html bold/italic here). Though it may seem obvious to use the "manual" option, I was too deep into trying to figure out all the different things that might be happening that "obvious" was just not in my range.
My thanks also go to Terry for all his help. Everything worked per his advice once the "obvious" was painted on the side of a big barn for me to see.
Paul
Hi,
Well I was in your situation some time ago, and wasnt obvious to me too,
I lost lots of time too trying to detect the printer automatically, trying the printer's hostname ( I have a dns server) and did'nt work, only specifying the ip address works
seems which hp-setup only detect printers:
- via multicast addresses which don't transverse ip subnets - and specifying ip address so it can connect directly
Gabriel
On 2/20/2012 12:19 AM, ny6p01@gmail.com wrote:
Paul, glad you figgered it out. I had a feeling it was something of this type. Like I say, 'the computer is always right, or garbage in...' ;)
Terry
=== [gabriel's reply:]
Hi,
Well I was in your situation some time ago, and wasnt obvious to me too,
I lost lots of time too trying to detect the printer automatically, trying the printer's hostname ( I have a dns server) and did'nt work, only specifying the ip address works
seems which hp-setup only detect printers:
- via multicast addresses which don't transverse ip subnets - and specifying ip address so it can connect directly
Gabriel === Terry, Gabriel, and anyone else who might have a suggestion:
As of last night, I had two instances of the same printer known to my machine, one from admin->printing and one from hp-setup. Feeling brave, I blasted both today and ran only hp-setup using the manual override advanced feature. Worked great and it feels like a cleaner setup. Ran through all the tests, including scanning, and everything worked except lpr. Was able to resolve that by admin->printing and setting the printer to be system default (which put a check mark on it). Now lpr works.
However, its not a great font or size. I get a much better printing opening the file with gvim and using the printer icon there. Began digging around and cannot find anything which allows me to set font and size for lpr and lpr alone. I am getting wysiwyg out of firefox, thunderbird, and gvim, so I don't want to change anything that would.
The other thing that is odd is I get nothing out of lpinfo or lpstat but do get something from lpq (tried both self and root).
I'm still happy, don't get me wrong ... its now just the little "oh, wouldn't it be nice" sort of things and wanting to make sure the running just hp-setup doesn't miss something (like the lp* functions).
Paul
On 2/20/2012 8:57 PM, Paul Allen Newell wrote:
.
I'm still happy, don't get me wrong ... its now just the little "oh, wouldn't it be nice" sort of things and wanting to make sure the running just hp-setup doesn't miss something (like the lp* functions).
Paul
For what it is worth ...
I'm going through http://fedoraproject.org/wiki/How_to_debug_printing_problems and not seeing anything since I am getting stuff printed and the doc seems to be directed at stuff not getting printed
Paul
On Mon, 2012-02-20 at 21:01 -0800, Paul Allen Newell wrote:
I'm going through http://fedoraproject.org/wiki/How_to_debug_printing_problems and not seeing anything since I am getting stuff printed and the doc seems to be directed at stuff not getting printed
If you can see an improvement to be made to that page, please go ahead.
Thanks, Tim. */
Paul Allen Newell:
http://fedoraproject.org/wiki/How_to_debug_printing_problems
Tim Waugh:
If you can see an improvement to be made to that page, please go ahead.
Unrelated to the original poster, but I can think of a small one. At the end of the page there is this:
------------- begin paste -------------
Other information to include Be prepared to include some information about your system as well. Some of this can be gathered automatically using the printing troubleshooter, but you may also need to include other information such as:
* the PPD file for the print queue (from the /etc/cups/ppd directory) * the document you are attempting to print -- if this is large, please try to see if the problem also occurs with a smaller document
------------- end paste -------------
You could have a sample file for them to try out, or suggest a specific file that they'd already have on their system. Some people have a strange idea about what constitutes a *small* file. ;-) (It's only 50MB, I deal with bigger files than that, all the time...) And it could stop them from trying to test print from some broken document file.
On 2/21/2012 2:29 AM, Tim Waugh wrote:
On Mon, 2012-02-20 at 21:01 -0800, Paul Allen Newell wrote:
I'm going through http://fedoraproject.org/wiki/How_to_debug_printing_problems and not seeing anything since I am getting stuff printed and the doc seems to be directed at stuff not getting printed
If you can see an improvement to be made to that page, please go ahead.
Thanks, Tim. */
Tim:
Will do.
I think the issue of "how one got printing on one's machine" might determine where debug help is needed. Given what I was able to get from this list and what I could see on the web, it looks like if one is dealing with an HP printer there are two ways. And, given that I currently trying the hp-setup approach using material in the Fedora repository (if that is the correct word), I am seeing that, as root, I get nothing for lpinfo. And one of the suggestions in the document is to run that to see what you get. The document doesn't address "what happens if you can print but lpinfo/lpstat provide nothing.
Does this make any sense or am I clueless about something and, once again, need someone to paint the obvious on the side of a big barn?
Paul
On Tue, 2012-02-21 at 22:24 -0800, Paul Allen Newell wrote:
And, given that I currently trying the hp-setup approach using material in the Fedora repository (if that is the correct word), I am seeing that, as root, I get nothing for lpinfo. And one of the suggestions in the document is to run that to see what you get. The document doesn't address "what happens if you can print but lpinfo/lpstat provide nothing.
I've just updated that section. See what you think.
Tim. */
On Wed, 2012-02-22 at 09:09 +1030, Tim wrote:
You could have a sample file for them to try out, or suggest a specific file that they'd already have on their system. Some people have a strange idea about what constitutes a *small* file. ;-) (It's only 50MB, I deal with bigger files than that, all the time...) And it could stop them from trying to test print from some broken document file.
I've added a link to the QA Printing Test Cases.
Tim. */
On 2/23/2012 5:03 AM, Tim Waugh wrote:
On Tue, 2012-02-21 at 22:24 -0800, Paul Allen Newell wrote:
And, given that I currently trying the hp-setup approach using material in the Fedora repository (if that is the correct word), I am seeing that, as root, I get nothing for lpinfo. And one of the suggestions in the document is to run that to see what you get. The document doesn't address "what happens if you can print but lpinfo/lpstat provide nothing.
I've just updated that section. See what you think.
Tim. */
Tim:
Thanks, will look at it tonight
Paul
On 2/23/2012 5:03 AM, Tim Waugh wrote:
On Tue, 2012-02-21 at 22:24 -0800, Paul Allen Newell wrote:
And, given that I currently trying the hp-setup approach using material in the Fedora repository (if that is the correct word), I am seeing that, as root, I get nothing for lpinfo. And one of the suggestions in the document is to run that to see what you get. The document doesn't address "what happens if you can print but lpinfo/lpstat provide nothing.
I've just updated that section. See what you think.
Tim. */
Tim:
I appreciate your listening to this list to add more info to the debug page and see the section about what to do if lpinfo doesn't give an lp info. But I can't see from the doc (okay, its late and maybe I am tired and missing it) what to do to get lpinfo et al to work.
I think there needs to be a section of "if you used hp-setup", you need to do these other things. Yes, I know this is HP specific, but hp-setup is yum-able (is there a right word to describe "something that can be gotten through yum"?) and it seems like there is missing info about what might have fallen through the cracks.
Is this a conversation to take offline ... I am probably boring everyone who doesn't have an HP to tears.
Paul
-
Bob Goodwin -
Fred Smith -
Gabriel Ramirez -
Konstantin Svist -
Lee -
Paul Allen Newell -
T.C. Hollingsworth -
Tim -
Tim Waugh