Recurring post idea: Ask a Fedora Dev

[Pete Travis]

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I've been mulling over a theme for a series of articles.  The
inspiration came easily; I was thinking I'd *like* to write something
for Fedora Magazine, but wasn't coming up with great ideas for it.  I
mused ironically that it would be a lot easier to come up with topics if
people would just feed me project-related questions I could answer or
find answers to. Then hey, why not?

When users have "how" or "what" questions, Ask Fedora is a good place
to
get answers.  Sometimes they have "why" or "who" questions, and they
don't fit well into a support-style conversation.  At least, those are
the kind of questions I envision people would ask, given the opportunity
- but who knows what interesting things they'd come up with!

So the idea is to set up a bucket for of questions that people want to
ask Fedora developers, we pick questions out of the bucket, build posts
in draft, and publish them on a schedule.  A couple things would have to
be in place first:
   
    - The bucket. Another feedback form, maybe?  Where does that stuff go?
    - Question guidelines.  Some questions don't lend themselves to this
format.
    - Writers.  It would be nice to have some help :)  Ideally, I think
it would be best to get the answers from subject matter experts,
maintainers of the relevant package, etc.  Folks that know who to ask
reach out to the devs, and draft the article copy.
    - Questions.  We could seed this fairly easily, but I would wager
that if we put the form on the site with a "coming soon" intro the
bucket won't stay empty long.

Your thoughts?

- -- 
- -- Pete Travis
 - Fedora Docs Project Leader
 - 'randomuser' on freenode
 - immanetize(a)fedoraproject.org
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[Matthew Miller]

On Sun, Nov 09, 2014 at 09:13:16PM -0700, Pete Travis wrote:
>  I've been mulling over a theme for a series of articles.  The
>  inspiration came easily; I was thinking I'd *like* to write something
>  for Fedora Magazine, but wasn't coming up with great ideas for it.  I
>  mused ironically that it would be a lot easier to come up with topics if
>  people would just feed me project-related questions I could answer or
>  find answers to. Then hey, why not? 
Sounds like a good idea to me. We could make the "bucket" be an email
alias, perhaps, but some kind of online form as a frontend would be
fine too. Whatever it is, there should be strong spam prevention.

I'm happy to help find answerers, too.


-- 
Matthew Miller
<mattdm(a)fedoraproject.org&gt;
Fedora Project Leader

[Pete Travis]

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On 11/10/2014 07:14 AM, Matthew Miller wrote:
>  On Sun, Nov 09, 2014 at 09:13:16PM -0700, Pete Travis wrote:
> > I've been mulling over a theme for a series of articles.  The
> > inspiration came easily; I was thinking I'd *like* to write something
> > for Fedora Magazine, but wasn't coming up with great ideas for it.  I
> > mused ironically that it would be a lot easier to come up with topics if
> > people would just feed me project-related questions I could answer or
> > find answers to. Then hey, why not?
>
>  Sounds like a good idea to me. We could make the "bucket" be an email
>  alias, perhaps, but some kind of online form as a frontend would be
>  fine too. Whatever it is, there should be strong spam prevention.
>
>  I'm happy to help find answerers, too.
>
>  
Yeah, that's the sticking point.  I skipped right over the mailing list
approach, which would give spam filtering for free but probably turn off
readers.  An alias would work, maybe forwarding to a defined list of
folks - if that spam filtering comes with.  Otherwise, we're shopping
for wordpress extensions.

- -- 
- -- Pete Travis
 - Fedora Docs Project Leader
 - 'randomuser' on freenode
 - immanetize(a)fedoraproject.org
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[Joe Brockmeier]

On 11/10/2014 10:03 AM, Pete Travis wrote:
> > >
>  Yeah, that's the sticking point.  I skipped right over the mailing list
>  approach, which would give spam filtering for free but probably turn off
>  readers.  An alias would work, maybe forwarding to a defined list of
>  folks - if that spam filtering comes with.  Otherwise, we're shopping
>  for wordpress extensions. 
What about keeping a collection of questions on the wiki instead? Much
easier to edit, plus people can see what's been asked, etc.

Best,

jzb
-- 
Joe Brockmeier | Principal Cloud & Storage Analyst
jzb(a)redhat.com | http://community.redhat.com/
Twitter: @jzb  | http://dissociatedpress.net/

[Pete Travis]

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On 11/10/2014 10:46 AM, Joe Brockmeier wrote:
>  On 11/10/2014 10:03 AM, Pete Travis wrote:
> >>>
> > Yeah, that's the sticking point.  I skipped right over the mailing list
> > approach, which would give spam filtering for free but probably turn off
> > readers.  An alias would work, maybe forwarding to a defined list of
> > folks - if that spam filtering comes with.  Otherwise, we're shopping
> > for wordpress extensions.
>
>  What about keeping a collection of questions on the wiki instead? Much
>  easier to edit, plus people can see what's been asked, etc.
>
>  Best,
>
>  jzb
>
>  
It would be expedient for those of us working the posts, but I don't
think introducing casual readers to wiki churn and requiring them to
open FAS accounts and sign the CLA to just ask a question is a good idea.

- -- 
- -- Pete Travis
 - Fedora Docs Project Leader
 - 'randomuser' on freenode
 - immanetize(a)fedoraproject.org
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[Joe Brockmeier]

On 11/10/2014 09:04 PM, Pete Travis wrote:
>  It would be expedient for those of us working the posts, but I
> don't
>  think introducing casual readers to wiki churn and requiring them to
>  open FAS accounts and sign the CLA to just ask a question is a good idea. 
My thinking was the most likely folks to ask questions already have FAS
accounts.

Anyway, just a suggestion.

Best,

jzb
-- 
Joe Brockmeier | Principal Cloud & Storage Analyst
jzb(a)redhat.com | http://community.redhat.com/
Twitter: @jzb  | http://dissociatedpress.net/

[Chris A. Roberts]

+1 to this

I know we did a wiki clean up of our pages, we could put it under the Magazine spot as
this was originally used for this purpose with the 10 years of Fedora that we did:

https://fedoraproject.org/wiki/Magazine#Join_the_Magazine_Team

or we could put it somewhere else. I know we are getting a marketing plan put into the
wiki, so we can use a general spot for that, but I would like to keep the magazine and
marketing plans separate if all possible.

- Chris




> >> Joe Brockmeier <jzb(a)redhat.com&gt; 11/10/14 2:57 PM
> >>> 
On 11/10/2014 10:03 AM, Pete Travis wrote:
> > >
>  Yeah, that's the sticking point.  I skipped right over the mailing list
>  approach, which would give spam filtering for free but probably turn off
>  readers.  An alias would work, maybe forwarding to a defined list of
>  folks - if that spam filtering comes with.  Otherwise, we're shopping
>  for wordpress extensions. 
What about keeping a collection of questions on the wiki instead? Much
easier to edit, plus people can see what's been asked, etc.

Best,

jzb
-- 
Joe Brockmeier | Principal Cloud & Storage Analyst
jzb(a)redhat.com | http://community.redhat.com/
Twitter: @jzb  | http://dissociatedpress.net/