7:36 p.m.
Hi fellow ambassadors,
I have received a few emails from requesters from India claiming that
though their FreeMedia Requests have been accepted, they haven't yet
received the FreeMedia's yet. I've just heard from those whose requests have
been accepted in October itself, let alone those who haven't yet been
accepted in October. Why is this happening?? Do we need a better and
efficient distribution system?
--
C.Santosh Kumar
7:39 p.m.
Santosh Kumar wrote:
Hi fellow ambassadors,
I have received a few emails from requesters from India claiming that
though their FreeMedia Requests have been accepted, they haven't yet
received the FreeMedia's yet. I've just heard from those whose requests
have been accepted in October itself, let alone those who haven't yet
been accepted in October. Why is this happening?? Do we need a better
and efficient distribution system?
Every request is tracked in
http://fedoraproject.org/wiki/Distribution/FreeMedia/India. If anyone's
request has been accepted but the media has not been send, contact the
person listed against the request and ask them.
Rahul
7:47 p.m.
Yes, i did check that & i wanted to know if the current system needs a
change!!
On 12/3/06, Rahul Sundaram <sundaram(a)fedoraproject.org> wrote:
Santosh Kumar wrote:
> Hi fellow ambassadors,
> I have received a few emails from requesters from India claiming that
> though their FreeMedia Requests have been accepted, they haven't yet
> received the FreeMedia's yet. I've just heard from those whose requests
> have been accepted in October itself, let alone those who haven't yet
> been accepted in October. Why is this happening?? Do we need a better
> and efficient distribution system?
Every request is tracked in
http://fedoraproject.org/wiki/Distribution/FreeMedia/India. If anyone's
request has been accepted but the media has not been send, contact the
person listed against the request and ask them.
Rahul
--
Fedora-ambassadors-list mailing list
Fedora-ambassadors-list(a)redhat.com
https://www.redhat.com/mailman/listinfo/fedora-ambassadors-list
--
C.Santosh Kumar
8:25 p.m.
On 12/3/06, Rahul Sundaram <sundaram(a)fedoraproject.org> wrote:
Santosh Kumar wrote:
> Yes, i did check that & i wanted to know if the current system needs a
> change!!
>
What kind of change do you suggest? Lets not rehash the discussion we
had a couple of months back.
I now wanna suggest an efficient tracking system where in the ambassadors
say when they shipped?
--
Santosh
8:27 p.m.
On 12/3/06, Santosh Kumar <santosh(a)fedoraproject.org> wrote:
On 12/3/06, Rahul Sundaram <sundaram(a)fedoraproject.org> wrote:
>
> Santosh Kumar wrote:
> > Yes, i did check that & i wanted to know if the current system needs a
> > change!!
> >
>
> What kind of change do you suggest? Lets not rehash the discussion we
> had a couple of months back.
I now wanna suggest an efficient tracking system where in the ambassadors
say when they shipped!!
--
Santosh
8:28 p.m.
Santosh Kumar wrote:
On 12/3/06, *Rahul Sundaram* <sundaram(a)fedoraproject.org
<mailto:sundaram@fedoraproject.org>> wrote:
Santosh Kumar wrote:
> Yes, i did check that & i wanted to know if the current system
needs a
> change!!
>
What kind of change do you suggest? Lets not rehash the discussion we
had a couple of months back.
I now wanna suggest an efficient tracking system where in the
ambassadors say when they shipped?
Sorry. You are not clear. Currently everybody participating in the Free
media program (they dont have to ambassadors) has to explicitly
acknowledge every request they agree to via the fedora-freemedia list.
You want the person to specify a date and time whey they do the actual
shipment or are you suggesting we use a ticketing system or something else?
Rahul
8:34 p.m.
On 12/3/06, Rahul Sundaram <sundaram(a)fedoraproject.org> wrote:
Santosh Kumar wrote:
> On 12/3/06, *Rahul Sundaram* <sundaram(a)fedoraproject.org
> <mailto:sundaram@fedoraproject.org>> wrote:
>
> Santosh Kumar wrote:
> > Yes, i did check that & i wanted to know if the current system
> needs a
> > change!!
> >
>
> What kind of change do you suggest? Lets not rehash the discussion
we
> had a couple of months back.
>
>
> I now wanna suggest an efficient tracking system where in the
> ambassadors say when they shipped?
Sorry. You are not clear. Currently everybody participating in the Free
media program (they dont have to ambassadors) has to explicitly
acknowledge every request they agree to via the fedora-freemedia list.
You want the person to specify a date and time whey they do the actual
shipment or are you suggesting we use a ticketing system or something
else?
Sorry for not being clear. I would like to have a Shipment Tracking system
where the ambassadors would have to mention the date of actual shipment.
First of all, the current method of just a acknowledgement mail gives us no
actual detail if the Request was really shipped on time or not!
--
Santosh
12:01 a.m.
On 12/2/06, Santosh Kumar <santosh(a)fedoraproject.org> wrote:
Sorry for not being clear. I would like to have a Shipment Tracking
system
where the ambassadors would have to mention the date of actual shipment.
First of all, the current method of just a acknowledgement mail gives us no
actual detail if the Request was really shipped on time or not!
--
Santosh
Please note this is a volunteer program not run by a commercial business vendor.
Therefore, we have no resources to set up another Tracking System
similar to Ubuntu people does. We're doing our best to fulfill Free
Media Requests as much as we can and as fast as we can.
I understand Fedora Free Media Program India is running short on hands
due to overwhelming requests from India. I would like to take this
opportunity to join and participate in this program more *actively*
We have more than enough 25 Fedora Ambassadors in India[1] yet only
handful of Ambassadors are accepting requests in India[2].
I even offered a Fedora T-Shirt to whom will accept at least 5
requests from the queue. Please ask yourself when was the last time
you actually give something back to the community?
[1] http://fedoraproject.org/wiki/CategoryAmbassadorsIndia
[2] http://fedoraproject.org/wiki/Distribution/FreeMedia/India
--
Thomas Chung
http://fedoraproject.org/wiki/ThomasChung
7 a.m.
I would Like to add a few things to the discussion...
1.some kind "Shipment Tracking system" would not make any point. the
FreeMedia program is volunteerly supported anyone who is accepting the
requests is welcome but not a rigid expectation..
2.the shipping of Media depends on amount of resources put in by the
contributing people and the planned efforts might differ to what is actually
applied...
in the october list a few requests were left unfulfilled and the notice of
the same was put on the tracking page...
to stop these things happening in future a different approach can be taken
up like accepting a request just before shipping which will automatically
imply a shipped media...
but there still be problems with this as this will not be convenient to the
people requesting the media as the approval will be random in time...
another will be to do the manual tracking on the Wiki itself but that too
will have its own problems.
The main problem is still the large number of requests and less resources
available which has to be sorted out first.
I would suggest a pre meeting... in the beginning of every month before we
start accepting the requests through the Request Page, a communication
should take place between the connected people about the total expected
capacity and contribution of individuals...
Regards
Siddharth
8:15 a.m.
On 12/3/06, Siddharth Upmanyu <siddharth(a)techbugs.org> wrote:
I would Like to add a few things to the discussion...
1.some kind "Shipment Tracking system" would not make any point. the
FreeMedia program is volunteerly supported anyone who is accepting the
requests is welcome but not a rigid expectation..
When you do voluntarily accept a Request, why don't we fill up a
simple shipment tracking system?. Once the request is accepted which is
done voluntarily, it becomes the responsibility of him to make sure that he
ships the DVD which he's accepted, on time else please do not accept.
There should be no problems in this as such, am ready to allocate some
server space and bandwidth (up to 5GB) for this.
2.the shipping of Media depends on amount of resources put in by the
contributing people and the planned efforts might differ to what is
actually
applied...in the october list a few requests were left unfulfilled and the
notice of the same was put on the tracking page... to stop these things
happening in future a different approach can be taken up like accepting a
request just before shipping which will automatically imply a shipped
media...
This is what initiated me to ask for a tracking system.
but there still be problems with this as this will not be convenient to the
people requesting the media as the approval will be random in
time...
another will be to do the manual tracking on the Wiki itself but that too
will have its own problems.
The main problem is still the large number of requests and less resources
available which has to be sorted out first.
What we require here is a collaborated effort in ensuring proper reach of
the DVDs. I kindly request the Silent Members of Team India to help us by
shipping a few DVDs every month.
I would suggest a pre meeting... in the beginning of every month before we
start accepting the requests through the Request Page, a
communication
should take place between the connected people about the total expected
capacity and contribution of individuals...
Yea, this is the need of the hour.... Let us mail each other / have a
meeting to decide upon how much everyone in the Team India can handle for a
given month.
Regards
--
Santosh Kumar
8:49 a.m.
On 12/3/06, Santosh Kumar <santosh(a)fedoraproject.org> wrote:
I would Like to add a few things to the discussion...
>
> 1.some kind "Shipment Tracking system" would not make any point. the
> FreeMedia program is volunteerly supported anyone who is accepting the
> requests is welcome but not a rigid expectation..
When you do voluntarily accept a Request, why don't we fill up a
simple shipment tracking system?. Once the request is accepted which is
done voluntarily, it becomes the responsibility of him to make sure that he
ships the DVD which he's accepted, on time else please do not accept.
There should be no problems in this as such, am ready to allocate some
server space and bandwidth (up to 5GB) for this.
"Shipment Tracking system" is still not a solution because voluntarily
accepted request is not a "becomes the responsibility" in most rigid way...
community programs cannot be used in a way that put restrictions and rigid
guidelines to the people who contribute to it...
Siddharth
4:24 a.m.
Siddharth Upmanyu wrote:
"Shipment Tracking system" is still not a solution because
voluntarily
accepted request is not a "becomes the responsibility" in most rigid way...
community programs cannot be used in a way that put restrictions and
rigid guidelines to the people who contribute to it...
Siddharth
I've been reading along and there's a few things that are jumping out at
me.
One, I would think that if someone volunteers to send a disc they would
do so. If they don't have the intention of following through, why
accept the request in the first place?
Second, from my own point of veiw, stuff happens. There have been times
when I've accepted a huge block of addresses and it's taken me a few
days to actually get them out . Keep in mind creating and shipping
discs are what I do for a living.
Third, there had been talk very early on with Sponsored media about
creating a database driven system to eliminate some, if not all of the
tedious manual entry that takes place... Mostly by Tchung on the main
list. So far we seem to be doing ok with what's in place and there's
really no need to 'fix' it until there's an actual problem with manual
entry (Are you sick of manual entry yet, Thomas? if so, what can we do,
add our own star when we accept the request?)
And finally, with tracking... I send everything by Air Mail Letter post.
I'm sure the others are sending their discs by standard service mail too.
Other than my name being next to someone's name in the list, there's no
tracking. I can look up what date the article was post marked only
because I use an ePostage system to print out complete mailing lables.
Otherwise, when it's gone, it's gone, there's nothing I can do about it.
Obviously if someone takes the time to email me and ask if it's lost in
the mail, held up in customs, swiped from a mail box etc I'll re-ship,
but if not, what should we do. Even with install partys and other
events, we can't personally deliver all of them.
8:58 a.m.
One thing I would like to mention is that if someone accepts a request he
should be obliged to fulfil it.
Its a commitment.
I requested FC DVD in november. But never received it.
Later, I downloaded the DVD which took me more than 2 weeks as in Bangladesh
we don't get that much speed.
So, some sort of mechanism should be in place which ensures an accepted
request has been met.
Cheers,
Imtiaz
On 12/3/06, Siddharth Upmanyu <siddharth(a)techbugs.org> wrote:
On 12/3/06, Santosh Kumar <santosh(a)fedoraproject.org> wrote:
>
>
> I would Like to add a few things to the discussion...
> >
> > 1.some kind "Shipment Tracking system" would not make any point. the
> > FreeMedia program is volunteerly supported anyone who is accepting the
> > requests is welcome but not a rigid expectation..
>
>
> When you do voluntarily accept a Request, why don't we fill up a
> simple shipment tracking system?. Once the request is accepted which is
> done voluntarily, it becomes the responsibility of him to make sure that he
> ships the DVD which he's accepted, on time else please do not accept.
> There should be no problems in this as such, am ready to allocate some
> server space and bandwidth (up to 5GB) for this.
>
"Shipment Tracking system" is still not a solution because voluntarily
accepted request is not a "becomes the responsibility" in most rigid way...
community programs cannot be used in a way that put restrictions and rigid
guidelines to the people who contribute to it...
Siddharth
--
Fedora-ambassadors-list mailing list
Fedora-ambassadors-list(a)redhat.com
https://www.redhat.com/mailman/listinfo/fedora-ambassadors-list
11:36 a.m.
On 12/3/06, Siddharth Upmanyu <siddharth(a)techbugs.org> wrote:
On 12/3/06, Santosh Kumar < santosh(a)fedoraproject.org> wrote:
>
>
> I would Like to add a few things to the discussion...
> >
> > 1.some kind "Shipment Tracking system" would not make any point. the
> > FreeMedia program is volunteerly supported anyone who is accepting the
> > requests is welcome but not a rigid expectation..
>
>
> When you do voluntarily accept a Request, why don't we fill up a
> simple shipment tracking system?. Once the request is accepted which is
> done voluntarily, it becomes the responsibility of him to make sure that he
> ships the DVD which he's accepted, on time else please do not accept.
> There should be no problems in this as such, am ready to allocate some
> server space and bandwidth (up to 5GB) for this.
>
"Shipment Tracking system" is still not a solution because voluntarily
accepted request is not a "becomes the responsibility" in most rigid way...
community programs cannot be used in a way that put restrictions and rigid
guidelines to the people who contribute to it...
As Imtiaz just pointed out, once a request is accepted it becomes a
obligation and one has to ensure that it has been fulfilled before the next
batch is accepted
--
Santosh Kumar
8:42 a.m.
On 12/3/06, Santosh Kumar <santosh(a)fedoraproject.org> wrote:
As Imtiaz just pointed out, once a request is accepted it becomes a
obligation and one has to ensure that it has been fulfilled before the next
batch is accepted --
I would like to join in with Thomas Chung to say -- if you don't like
the way Free Media is currently fulfilled in India, what have *you*
done to make it better?
Accepting a few requests and shipping them out could prove much more
effective than a new request tracker.
Cheers,
a
8:46 a.m.
On Mon, 4 Dec 2006, Alex Maier wrote:
On 12/3/06, Santosh Kumar <santosh(a)fedoraproject.org> wrote:
> As Imtiaz just pointed out, once a request is accepted it becomes a
> obligation and one has to ensure that it has been fulfilled before the next
> batch is accepted --
I would like to join in with Thomas Chung to say -- if you don't like
the way Free Media is currently fulfilled in India, what have *you*
done to make it better?
Accepting a few requests and shipping them out could prove much more
effective than a new request tracker.
Unless, of course, you'd like to write the new request tracker.
I am in a general sort of agreement that a better tracking tool would be
useful. But tools don't write themselves. :)
--g
-------------------------------------------------------------
Greg DeKoenigsberg || Fedora Project || fedoraproject.org
Be an Ambassador || http://fedoraproject.org/wiki/Ambassadors
-------------------------------------------------------------
11:12 a.m.
On 12/4/06, Alex Maier <lxmaier(a)gmail.com> wrote:
On 12/3/06, Santosh Kumar <santosh(a)fedoraproject.org> wrote:
> As Imtiaz just pointed out, once a request is accepted it becomes a
> obligation and one has to ensure that it has been fulfilled before the
next
> batch is accepted --
I would like to join in with Thomas Chung to say -- if you don't like
the way Free Media is currently fulfilled in India, what have *you*
done to make it better?
Accepting a few requests and shipping them out could prove much more
effective than a new request tracker.
I have previously done this... (August and September...) .. Now i have to
replace my DVD writer and then i would be surely doing it!! btw, i took up
this issue now just because i received more than 4 mails requesting me to
clarify why they havent yet received their requests and with no other
intention... and i had recently mailed the group that i wouldnt be able to
participate in Shipping the Free Media until i graduate and thats the reason
i even stepped down from being a co-ordinator of the Team India. I tried to
convince that a better & efficient tracker was necessary and not to get
pointed out.... Am sorry if i have done something wrong!!
--
Santosh Kumar
12:48 p.m.
On 12/4/06, Santosh Kumar <santosh(a)fedoraproject.org> wrote:
I have previously done this... (August and September...) .. Now i
have to
replace my DVD writer and then i would be surely doing it!! btw, i took up
this issue now just because i received more than 4 mails requesting me to
clarify why they havent yet received their requests and with no other
intention... and i had recently mailed the group that i wouldnt be able to
participate in Shipping the Free Media until i graduate and thats the reason
i even stepped down from being a co-ordinator of the Team India. I tried to
convince that a better & efficient tracker was necessary and not to get
pointed out.... Am sorry if i have done something wrong!!
--
Santosh Kumar
You have not done anything wrong. In the future, if anyone asking for
status for their free media, please refer to our new coordinator in
India or me to resolve the issue.
Regards,
--
Thomas Chung
http://fedoraproject.org/wiki/ThomasChung
3:26 p.m.
Santosh,
You haven't done anything wrong, it's just that we are a very small
group of people with very very limited resources, and so we need to
rely more on ourselves to get the problems solved, since hoping for a
dramatic increase in resources won't get us far :)
We are all about guerilla-style marketing/promotion of Fedora, and
even though it would be great to have a top-notch tracking system, a)
it wouldn't do us any good if all we have to track are the same two
people who cannot possibly fulfill all requests, and b) implementing
and running such a system is a task in itself, and somebody needs to
do it.
Remember the old saying: "You name it, you own it"--so basically, if
you wish to build a fine RT, nobody will stand in your way :)
Cheers,
a
On 12/4/06, Santosh Kumar <santosh(a)fedoraproject.org> wrote:
On 12/4/06, Alex Maier <lxmaier(a)gmail.com> wrote:
> On 12/3/06, Santosh Kumar <santosh(a)fedoraproject.org> wrote:
> > As Imtiaz just pointed out, once a request is accepted it becomes a
> > obligation and one has to ensure that it has been fulfilled before the
next
> > batch is accepted --
>
> I would like to join in with Thomas Chung to say -- if you don't like
> the way Free Media is currently fulfilled in India, what have *you*
> done to make it better?
>
> Accepting a few requests and shipping them out could prove much more
> effective than a new request tracker.
I have previously done this... (August and September...) .. Now i have to
replace my DVD writer and then i would be surely doing it!! btw, i took up
this issue now just because i received more than 4 mails requesting me to
clarify why they havent yet received their requests and with no other
intention... and i had recently mailed the group that i wouldnt be able to
participate in Shipping the Free Media until i graduate and thats the reason
i even stepped down from being a co-ordinator of the Team India. I tried to
convince that a better & efficient tracker was necessary and not to get
pointed out.... Am sorry if i have done something wrong!!
--
Santosh Kumar
--
Fedora-ambassadors-list mailing list
Fedora-ambassadors-list(a)redhat.com
https://www.redhat.com/mailman/listinfo/fedora-ambassadors-list
--
Alex Maier
Art and Photography
[homepage] http://amaier.net
[photos and art books] http://lulu.com/amaier
[posters] http://www.art.com/memberartist/amaier
8:16 p.m.
On 12/5/06, Alex Maier <lxmaier(a)gmail.com> wrote:
Santosh,
You haven't done anything wrong, it's just that we are a very small
group of people with very very limited resources, and so we need to
rely more on ourselves to get the problems solved, since hoping for a
dramatic increase in resources won't get us far :)
We are all about guerilla-style marketing/promotion of Fedora, and
even though it would be great to have a top-notch tracking system, a)
it wouldn't do us any good if all we have to track are the same two
people who cannot possibly fulfill all requests, and b) implementing
and running such a system is a task in itself, and somebody needs to
do it.
Remember the old saying: "You name it, you own it"--so basically, if
you wish to build a fine RT, nobody will stand in your way :)
Cheers,
a
Sure Alex... These words will stay on my mind and i will write up a Tracker
after my exams later this month.
Regards
--
Santosh Kumar
6352
days inactive
6354
days old
ambassadors@lists.fedoraproject.org
20 comments
8 participants
participants (8)
-
Alex -
Greg DeKoenigsberg -
Imtiaz Rahi -
Karlie Robinson -
Rahul Sundaram -
Santosh Kumar -
Siddharth Upmanyu -
Thomas Chung