Karlie Robinson wrote:
End users don't read much = RTFM
Sorry. Its not. It wasnt what I meant anyway.
It's an attitude that's not helpful to users who may have troubles
regardless of how much they've read.
For a analogy, lets say someone says that feature X should exist. Would
pointing to him or her that such a feature already exists be RTFM? I
dont think so. Do you find it hard to believe that users dont actually
read much documentation? Perhaps a few good looks at usability studies
or talking to people who work on documentation would convince you of that.
Imagine if there was a 4th icon on the desktop by default. Call it
>
Help, or Getting Started that opened up a directory with options for
IRC help, Manual pages, Forum Help etc
Do you believe that this is going to be more discoverable than the menu
entry for help which provides exactly that?
To this day, *I DO NOT USE FEDORA* on my Linux box simply because I
do > not want to deal with the community should I have questions.
Seems to be based on a incorrect assumption. Fedora questions on
fedora-list and fedoraforums are usually answered pretty well. This list
is for contributors.
Rahul