Libreoffice cannot export PDF documents

[Klaus Kolle]

Hi list,

At some point over the summer my LibreOffice has stopped being able to
export to PDF.

I get at document, but with no text like the attached, which is a text
document with a table.

I tried to downgrade to the previous version but with no luck.

What could be the reason for this behaviour?

|<

PS: Running Fedora 32 KDE spin.
PPS: Another laptop can export OK as seen last week.

[Ed Greshko]

On 2020-08-17 19:25, Klaus Kolle wrote:
> At some point over the summer my LibreOffice has stopped being able to
> export to PDF.
>
> I get at document, but with no text like the attached, which is a text
> document with a table.
>
> I tried to downgrade to the previous version but with no luck.
>
> What could be the reason for this behaviour?

Looking at the top row of 4 boxes.  Are they supposed to read.

Hvornår  Emne  Forberedelse  Hvem

It would seem that the text color is the same as the background color.

[Klaus Kolle]

On 17.08.2020 14.18, Ed Greshko wrote:
> Hvornår  Emne  Forberedelse  Hvem
>
> It would seem that the text color is the same as the background color.

That's correct. It seem as if the text is there, but not visible.

|<

[Ed Greshko]

On 2020-08-17 21:34, Klaus Kolle wrote:
> On 17.08.2020 14.18, Ed Greshko wrote:
> > Hvornår  Emne  Forberedelse  Hvem
> >
> > It would seem that the text color is the same as the background color.
>
> That's correct. It seem as if the text is there, but not visible.

So, could you then change the text color to something else and then export to see if it makes a
difference?  I assume the document is originally a Writer document?  The format?  odt, docx?

[Klaus Kolle]

On 17.08.2020 15.57, Ed Greshko wrote:
> So, could you then change the text color to something else and then export to see if it makes a
> difference?  I assume the document is originally a Writer document?  The format?  odt, docx?

Yes the document is originally one of my own creations. A schedule for
my engineering students project work.

I've tried to change the font colour with no success.

|<

[Ed Greshko]

On 2020-08-17 22:26, Klaus Kolle wrote:
> On 17.08.2020 15.57, Ed Greshko wrote:
> > So, could you then change the text color to something else and then export to see if it makes a
> > difference?  I assume the document is originally a Writer document?  The format?  odt, docx?
>
> Yes the document is originally one of my own creations. A schedule for
> my engineering students project work.
>
> I've tried to change the font colour with no success.

Could you create a new user on the machine and see if the new user has the same difficulty?

[Klaus Kolle]

On 17.08.2020 16.37, Ed Greshko wrote:
> Could you create a new user on the machine and see if the new user has the same difficulty?

I've tried to create a new user and copy the document to that user.
Still the same problem, but I discovered that with another document I
could produce readable PDF's.

Kinda strange I think. But probably something in the document it self. I
also tried copy all text and tables (Ctrl+A) to a new document, but it
also could not export to PDF.

BTW printing to PDF gives the same unusable document.

|<

[Ed Greshko]

On 2020-08-17 22:56, Klaus Kolle wrote:
> On 17.08.2020 16.37, Ed Greshko wrote:
> > Could you create a new user on the machine and see if the new user has the same difficulty?
>
> I've tried to create a new user and copy the document to that user.
> Still the same problem, but I discovered that with another document I
> could produce readable PDF's.
>
> Kinda strange I think. But probably something in the document it self. I
> also tried copy all text and tables (Ctrl+A) to a new document, but it
> also could not export to PDF.
>
> BTW printing to PDF gives the same unusable document.

Is the original document available for others to test?

[Klaus Kolle]

On 18.08.2020 01.02, Ed Greshko wrote:
> Is the original document available for others to test?

For sure. Nothing secret in there.

A rather strange thing is that this particular document exports fine on
another laptop also running Fedora 32 KDE.

|<

[Ed Greshko]

On 2020-08-18 14:57, Klaus Kolle wrote:
> On 18.08.2020 01.02, Ed Greshko wrote:
> > Is the original document available for others to test?
>
> For sure. Nothing secret in there.
>
> A rather strange thing is that this particular document exports fine on
> another laptop also running Fedora 32 KDE.

It fails to export correctly on my F32/KDE system.

LibreOffice Version: 6.4.5.2

But, it exports OK on an F31/KDE system.

LibreOffice Version:  6.3.6.2

The resulting pdf file from F31 displays correctly on the F32 system.

[Lukas Ruzicka]

On Tue, Aug 18, 2020 at 9:28 AM Ed Greshko  wrote:
> On 2020-08-18 14:57, Klaus Kolle wrote:
> > On 18.08.2020 01.02, Ed Greshko wrote:
> > > Is the original document available for others to test?
> >
> > For sure. Nothing secret in there.
> >
> > A rather strange thing is that this particular document exports fine on
> > another laptop also running Fedora 32 KDE.
>
> It fails to export correctly on my F32/KDE system.
>
> LibreOffice Version: 6.4.5.2
>
> But, it exports OK on an F31/KDE system.
>
> LibreOffice Version:  6.3.6.2
>
> The resulting pdf file from F31 displays correctly on the F32 system.

Ed, could you compare the Cantarell package versions also?
Thanks.

Luk.
> --
> The key to getting good answers is to ask good questions.
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[Lukas Ruzicka]

It seems that Inkscape *is able* to produce a readable PDF file using the
Cantarell font. So, it may be a LibreOffice problem, after all.

On Tue, Aug 18, 2020 at 9:34 AM Lukas Ruzicka  wrote:
> On Tue, Aug 18, 2020 at 9:28 AM Ed Greshko  wrote:
> > On 2020-08-18 14:57, Klaus Kolle wrote:
> > > On 18.08.2020 01.02, Ed Greshko wrote:
> > > > Is the original document available for others to test?
> > >
> > > For sure. Nothing secret in there.
> > >
> > > A rather strange thing is that this particular document exports fine on
> > > another laptop also running Fedora 32 KDE.
> >
> > It fails to export correctly on my F32/KDE system.
> >
> > LibreOffice Version: 6.4.5.2
> >
> > But, it exports OK on an F31/KDE system.
> >
> > LibreOffice Version:  6.3.6.2
> >
> > The resulting pdf file from F31 displays correctly on the F32 system.
>
> Ed, could you compare the Cantarell package versions also?
> Thanks.
>
> Luk.
> > --
> > The key to getting good answers is to ask good questions.
> > _______________________________________________
> > kde mailing list -- [e-mail]
> > To unsubscribe send an email to [e-mail]
> > Fedora Code of Conduct:
> > https://docs.fedoraproject.org/en-US/project/code-of-conduct/
> > List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines
> > List Archives:
> > https://lists.fedoraproject.org/archives/list/[e-mail]
>
> --
>
> Lukáš Růžička
>
> FEDORA QE, RHCE
>
> Red Hat
>
> https://www.redhat.com
>
> Purkyňova 115
>
> 612 45 Brno - Královo Pole
>
> [e-mail]
> TRIED AND PERSONALLY TESTED, ERGO TRUSTED. https://redhat.com/trusted

[Ed Greshko]

On 2020-08-18 15:34, Lukas Ruzicka wrote:
> On Tue, Aug 18, 2020 at 9:28 AM Ed Greshko <[e-mail] > wrote:
> On 2020-08-18 14:57, Klaus Kolle wrote:
> > On 18.08.2020 01.02, Ed Greshko wrote:
> >> Is the original document available for others to test?
> > For sure. Nothing secret in there.
> >
> > A rather strange thing is that this particular document exports fine on
> > another laptop also running Fedora 32 KDE.
> >
>
> It fails to export correctly on my F32/KDE system.
>
> LibreOffice Version: 6.4.5.2
>
> But, it exports OK on an F31/KDE system.
>
> LibreOffice Version:  6.3.6.2
>
> The resulting pdf file from F31 displays correctly on the F32 system.
>
>
> Ed, could you compare the Cantarell package versions also?
> Thanks.

F31
[egreshko@f31k ~]$ rpm -qa | grep cantar
abattis-cantarell-fonts-0.111-3.fc31.noarch

F32
[egreshko@meimei ~]$ rpm -qa | grep cantar
abattis-cantarell-fonts-0.201-2.fc32.noarch

[Ed Greshko]

On 2020-08-18 15:34, Lukas Ruzicka wrote:
> On Tue, Aug 18, 2020 at 9:28 AM Ed Greshko <[e-mail] > wrote:
> On 2020-08-18 14:57, Klaus Kolle wrote:
> > On 18.08.2020 01.02, Ed Greshko wrote:
> >> Is the original document available for others to test?
> > For sure. Nothing secret in there.
> >
> > A rather strange thing is that this particular document exports fine on
> > another laptop also running Fedora 32 KDE.
> >
>
> It fails to export correctly on my F32/KDE system.
>
> LibreOffice Version: 6.4.5.2
>
> But, it exports OK on an F31/KDE system.
>
> LibreOffice Version:  6.3.6.2
>
> The resulting pdf file from F31 displays correctly on the F32 system.
>
>
> Ed, could you compare the Cantarell package versions also?
> Thanks.

Oh, also, the 2 versions of LO produce different size pdf.

F31
-rw-rw-r--. 1 egreshko egreshko   27705 Aug 18 15:26  LæseplanF31.pdf

F32
-rw-rw-r--. 1 egreshko egreshko   19678 Aug 18 15:30 'Læseplan for EH3PRO3.pdf'

[Lukas Ruzicka]

Hello, could you upload the original document somewhere, I would like to
try to process it on my Fedora and see, if the same happens to me. I have
never had any issues with LibreOffice and PDF before.

Thanks.

Lukas

On Mon, Aug 17, 2020 at 4:57 PM Klaus Kolle  wrote:
> On 17.08.2020 16.37, Ed Greshko wrote:
> > Could you create a new user on the machine and see if the new user has
>
> the same difficulty?
> >
>
> I've tried to create a new user and copy the document to that user.
> Still the same problem, but I discovered that with another document I
> could produce readable PDF's.
>
> Kinda strange I think. But probably something in the document it self. I
> also tried copy all text and tables (Ctrl+A) to a new document, but it
> also could not export to PDF.
>
> BTW printing to PDF gives the same unusable document.
>
> |<
>
> --
> Med venlig hilsen
>
> Klaus Kolle
>
> Teknikumingeniør, B.Sc.EE.,     e-mail    : [e-mail]
> Master of IT                    www       : www.kolle.dk
> Asger Jorns Vej 17              Telephone : [phone]
> DK-8600 Silkeborg, Denmark
>
> "Man skal ikke tilskrive til sammensværgelser hvad der tilstrækkeligt
> kan forklares af inkompetence"
> Poul Henning Kamp
>
> Planlægning er tanker om noget man agter at gøre en gang i fremtiden,
> hvis omstændighederne tillader det.
> Klaus Kolle 2006
>
> Perfection is achieved not when nothing more to add, but when there is
> nothing more left to take away.
> Antoine de Saint-Exupery
>
> kde mailing list -- [e-mail]
> To unsubscribe send an email to [e-mail]
> Fedora Code of Conduct:
> https://docs.fedoraproject.org/en-US/project/code-of-conduct/
> List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines
> List Archives:
> https://lists.fedoraproject.org/archives/list/[e-mail]

[Berk Dogan]

I've experienced the same thing on Fedora Workstation (GNOME). I tried
exporting my resume to PDF (has links) and it came out empty, there
were blue hyperlinks but no text. I don't have this issue anymore but
it'd be interesting to know what causes this behaviour.

My workaround at the time was to use the Flatpak version of
LibreOffice. I'm guessing it happened to me because I installed KDE
Plasma (but then removed it) and it might've pulled a dependency which
affects LibreOffice's ability to export PDFs. This is just my
hypothesis.

All the best,
Berk

On Mon, 2020-08-17 at 13:25 +0200, Klaus Kolle wrote:
> Hi list,
>
> At some point over the summer my LibreOffice has stopped being able
> to
> export to PDF.
>
> I get at document, but with no text like the attached, which is a
> text
> document with a table.
>
> I tried to downgrade to the previous version but with no luck.
>
> What could be the reason for this behaviour?
> > <
>
> PS: Running Fedora 32 KDE spin.
> PPS: Another laptop can export OK as seen last week.
>
> kde mailing list -- [e-mail]
> To unsubscribe send an email to [e-mail]
> Fedora Code of Conduct: 
> https://docs.fedoraproject.org/en-US/project/code-of-conduct/
> List Guidelines: 
> https://fedoraproject.org/wiki/Mailing_list_guidelines
> List Archives: 
> https://lists.fedoraproject.org/archives/list/[e-mail]

[Klaus Kolle]

On 17.08.2020 15.15, Berk Dogan wrote:
> I've experienced the same thing on Fedora Workstation (GNOME). I tried
> exporting my resume to PDF (has links) and it came out empty, there
> were blue hyperlinks but no text. I don't have this issue anymore but
> it'd be interesting to know what causes this behaviour.
>
> My workaround at the time was to use the Flatpak version of
> LibreOffice. I'm guessing it happened to me because I installed KDE
> Plasma (but then removed it) and it might've pulled a dependency which
> affects LibreOffice's ability to export PDFs. This is just my
> hypothesis.

Berk

thanks for your answer.

I've just uninstalled the version coming from the Fedora repos and
installed the Flatpack version. Same sh**.

|<

[Klaus Kolle]

On 17.08.2020 15.15, Berk Dogan wrote:
> I've experienced the same thing on Fedora Workstation (GNOME). I tried
> exporting my resume to PDF (has links) and it came out empty, there
> were blue hyperlinks but no text. I don't have this issue anymore but
> it'd be interesting to know what causes this behaviour.
>
> My workaround at the time was to use the Flatpak version of
> LibreOffice. I'm guessing it happened to me because I installed KDE
> Plasma (but then removed it) and it might've pulled a dependency which
> affects LibreOffice's ability to export PDFs. This is just my
> hypothesis.

Berk

thanks for your answer.

I've just uninstalled the version coming from the Fedora repos and
installed the Flatpack version. Same sh**.

|<

[Klaus Kolle]

On 17.08.2020 15.15, Berk Dogan wrote:
> I've experienced the same thing on Fedora Workstation (GNOME). I tried
> exporting my resume to PDF (has links) and it came out empty, there
> were blue hyperlinks but no text. I don't have this issue anymore but
> it'd be interesting to know what causes this behaviour.
>
> My workaround at the time was to use the Flatpak version of
> LibreOffice. I'm guessing it happened to me because I installed KDE
> Plasma (but then removed it) and it might've pulled a dependency which
> affects LibreOffice's ability to export PDFs. This is just my
> hypothesis.

Berk

thanks for your answer.

I've just uninstalled the version coming from the Fedora repos and
installed the Flatpack version. Same sh**.

|<

[Robin Laing]

On 17/08/2020 05:25, Klaus Kolle wrote:
> Hi list,
>
> At some point over the summer my LibreOffice has stopped being able to
> export to PDF.
>
> I get at document, but with no text like the attached, which is a text
> document with a table.
>
> I tried to downgrade to the previous version but with no luck.
>
> What could be the reason for this behaviour?
>
> |<
>
> PS: Running Fedora 32 KDE spin.
> PPS: Another laptop can export OK as seen last week.

Could it be a missing font issue?

Looking at the document, I am seeing test like Resources, MediaBox, 
Kids, Count using strings.

In the past, I have had to slowly strip out items from a document I have 
had problems with to find out what was causing the problem.  I found 
that it was usually some manually added formatting.

As the list says, it might be something within the document and it looks 
system wide.

Robin

[Klaus Kolle]

On 18.08.2020 09.01, Robin Laing wrote:
> Could it be a missing font issue?

I have no idea.

Its my lecture plan that I adjust year after year to fit to the next
semester.
> Looking at the document, I am seeing test like Resources, MediaBox,
> Kids, Count using strings.
>
> In the past, I have had to slowly strip out items from a document I have
> had problems with to find out what was causing the problem.  I found
> that it was usually some manually added formatting.
>
> As the list says, it might be something within the document and it looks
> system wide.

Strange thing, though, is that this document works fine on another laptop.

Where I originally thought that it was the document, I now slowly turn
to the installation, but cannot pinpoint one place to look.

|<

[Lukas Ruzicka]

Hello Klaus,

I am having a similar issue here. Realized that the font you are using is
"Cantarell" and although I have
the *abattys-cantarell-fonts* package installed and I can choose the
Cantarell font in LibreOffice, the
pdf I am getting is without any letters as you are describing. However, the
text is there and can be copied
out using CTRL-C and CTRL-V. See *pokus1 ....*
When I changed the document font to Liberation and tried again, I got a
normally looking PDF, see *Laeseplan*

This must be a font issue, maybe the Cantarell package has some problems,
you can report it as a bug.
For the time's being, use a different font as a workaround and you should
be fine.

Lukas

On Tue, Aug 18, 2020 at 9:12 AM Klaus Kolle  wrote:
> On 18.08.2020 09.01, Robin Laing wrote:
> > Could it be a missing font issue?
>
> I have no idea.
>
> Its my lecture plan that I adjust year after year to fit to the next
> semester.
> > Looking at the document, I am seeing test like Resources, MediaBox,
> > Kids, Count using strings.
> >
> > In the past, I have had to slowly strip out items from a document I have
> > had problems with to find out what was causing the problem.  I found
> > that it was usually some manually added formatting.
> >
> > As the list says, it might be something within the document and it looks
> > system wide.
>
> Strange thing, though, is that this document works fine on another laptop.
>
> Where I originally thought that it was the document, I now slowly turn
> to the installation, but cannot pinpoint one place to look.
>
> |<
>
> --
> Med venlig hilsen
>
> Klaus Kolle
>
> Teknikumingeniør, B.Sc.EE.,     e-mail    : [e-mail]
> Master of IT                    www       : www.kolle.dk
> Asger Jorns Vej 17              Telephone : [phone]
> DK-8600 Silkeborg, Denmark
>
> "Man skal ikke tilskrive til sammensværgelser hvad der tilstrækkeligt
> kan forklares af inkompetence"
> Poul Henning Kamp
>
> Planlægning er tanker om noget man agter at gøre en gang i fremtiden,
> hvis omstændighederne tillader det.
> Klaus Kolle 2006
>
> Perfection is achieved not when nothing more to add, but when there is
> nothing more left to take away.
> Antoine de Saint-Exupery
>
> kde mailing list -- [e-mail]
> To unsubscribe send an email to [e-mail]
> Fedora Code of Conduct:
> https://docs.fedoraproject.org/en-US/project/code-of-conduct/
> List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines
> List Archives:
> https://lists.fedoraproject.org/archives/list/[e-mail]

[Ed Greshko]

On 2020-08-18 15:26, Lukas Ruzicka wrote:
> I am having a similar issue here. Realized that the font you are using is "Cantarell" and although I have
> the *abattys-cantarell-fonts* package installed and I can choose the Cantarell font in LibreOffice, the
> pdf I am getting is without any letters as you are describing. However, the text is there and can be copied 
> out using CTRL-C and CTRL-V. See *pokus1 ....*
> When I changed the document font to Liberation and tried again, I got a normally looking PDF, see *Laeseplan*
>
> This must be a font issue, maybe the Cantarell package has some problems, you can report it as a bug.
> For the time's being, use a different font as a workaround and you should be fine.

FWIW, I can confirm that changing the font of the document to Utopia results in a
properly exported PDF.

[Klaus Kolle]

On 18.08.2020 09.26, Lukas Ruzicka wrote:
> Hello Klaus,

Lucas, thaks for going into this problem.
> I am having a similar issue here. Realized that the font you are 
> using is "Cantarell" and although I have the 
> *abattys-cantarell-fonts* package installed and I can choose the 
> Cantarell font in LibreOffice, the pdf I am getting is without any 
> letters as you are describing. However, the text is there and can be
>  copied out using CTRL-C and CTRL-V. See *pokus1 ....*
> When I changed the document font to Liberation and tried again, I
> got a normally looking PDF, see *Laeseplan* * *

I just tried to change to the Carlito font (the one next to Cantarell)
and it works like a charm now.
> This must be a font issue, maybe the Cantarell package has some
> problems, you can report it as a bug. For the time's being, use a
> different font as a workaround and you should be fine.

Thank for the help. Where do I report this bug? Is it a Fedora issue or
a LibreOffice issue?

|<

[Lukas Ruzicka]

> Thank for the help. Where do I report this bug? Is it a Fedora issue or
> a LibreOffice issue?

It seems to be a known issue already at Libre Office:
https://bugs.documentfoundation.org/show_bug.cgi?id=130149
If you have something to add, please put it into the above discussion.

Take care,
Lukas
> |<
>
> --
> Med venlig hilsen
>
> Klaus Kolle
>
> Teknikumingeniør, B.Sc.EE.,     e-mail    : [e-mail]
> Master of IT                    www       : www.kolle.dk
> Asger Jorns Vej 17              Telephone : [phone]
> DK-8600 Silkeborg, Denmark
>
> "Man skal ikke tilskrive til sammensværgelser hvad der tilstrækkeligt
> kan forklares af inkompetence"
> Poul Henning Kamp
>
> Planlægning er tanker om noget man agter at gøre en gang i fremtiden,
> hvis omstændighederne tillader det.
> Klaus Kolle 2006
>
> Perfection is achieved not when nothing more to add, but when there is
> nothing more left to take away.
> Antoine de Saint-Exupery
>
> kde mailing list -- [e-mail]
> To unsubscribe send an email to [e-mail]
> Fedora Code of Conduct:
> https://docs.fedoraproject.org/en-US/project/code-of-conduct/
> List Guidelines: https://fedoraproject.org/wiki/Mailing_list_guidelines
> List Archives:
> https://lists.fedoraproject.org/archives/list/[e-mail]

[Klaus Kolle]

On 18.08.2020 10.10, Lukas Ruzicka wrote:
> If you have something to add, please put it into the above discussion.

Lucas,

it seems to be fully enlightened.

Thanks once again for your help.

|<